Politique de confidentialité
Last updated: 31 August 2025
Bodrelax operates this website and online store, providing information, content, features, tools, products, and services designed to offer you a smooth and personalized shopping experience (“Services”).
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, make a purchase, or interact with us in any way.
By using our Services, you confirm that you have read and understood how your information is handled.
1. Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, email address, billing and shipping addresses.
Payment & Transaction Information
Payment method details (processed securely by third-party providers), order history, returns, and exchanges.
Account Information
Username, password, preferences, and saved settings.
Device & Technical Information
IP address, browser type, device identifiers, and data collected through cookies.
Usage Information
Pages viewed, time spent on the site, products visited, and interactions with site features.
Communications
Information shared when contacting customer service.
2. How We Collect Information
We obtain information in the following ways:
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Directly from you when you create an account, place an order, or contact support.
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Automatically through cookies and similar technologies when browsing our website.
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From service providers such as payment processors, fulfillment partners, and customer-support tools.
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From marketing or analytics partners, where legally permitted.
3. How We Use Your Information
We use personal information to:
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Process orders, payments, deliveries, and returns.
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Provide and improve the functionality of our store.
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Offer customer support and respond to inquiries.
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Send service-related notifications (e.g., order confirmations, updates).
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Conduct analytics to improve user experience.
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Show relevant marketing communications when consent is given.
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Maintain security, prevent fraud, and comply with legal obligations.
4. Sharing Your Information
We may share personal data with trusted third-party partners, including:
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Platform providers (e.g., Shopify, which hosts our online store).
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Payment processors (for secure payment handling).
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Shipping and logistics providers (to deliver your order).
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Analytics and marketing service providers, where allowed by law.
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Authorities or legal entities when required to comply with legal obligations.
We do not sell personal information.
5. Cookies and Similar Technologies
We use cookies to:
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Improve website performance
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Remember your preferences
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Analyze site traffic
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Provide personalized content and advertising
You can manage or disable cookies through your browser settings.
6. Your Rights
Depending on your region, you may have the right to:
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Access your personal data
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Request corrections or deletion
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Restrict or object to certain processing activities
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Request a copy of your data (data portability)
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Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the email below.
7. International Data Transfers
Your information may be processed in countries outside your residence.
When this occurs, we take appropriate steps to ensure data protection in accordance with applicable laws.
8. Data Security and Retention
We take reasonable measures to safeguard your personal information.
Data is stored only as long as necessary to:
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Provide our Services
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Comply with legal requirements
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Resolve disputes
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Support business operations
9. Updates to This Policy
We may update this Privacy Policy to reflect operational or legal changes.
The most recent version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy or need assistance with your data: